Last Updated: July 20, 2025
At Host443, a service mark of Mantidae LLC ("Host443," "we," "us," or "our"), your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our dedicated hosting, GPU server, dedicated storage, and reverse proxy VPN services (collectively, "Services"). We are committed to transparency and ensuring you have absolute control over your data.
1. Information We Collect
We collect information necessary to provide and maintain our Services, process payments, and comply with legal obligations. We do not engage in data mining or sell your personal information.
- Account Information: When you register for an account, we collect personal details such as your name, email address, physical address, phone number, and payment information (e.g., credit card details or other billing information). This is essential for billing, service provision, and legal compliance.
- Service Usage Data: We collect non-identifying operational data related to your use of our services, such as bandwidth consumption, IP addresses assigned to your services, and server uptime. This data is used for billing, network management, and troubleshooting. We do not inspect or monitor the content or data stored on your dedicated servers or storage devices.
- Communications: Records of your communications with us, including support tickets, emails, and chat logs, are kept to provide effective customer support and for quality assurance.
- Website Usage Data: We may collect standard web server logs (e.g., browser type, access times, referring website addresses) to analyze website traffic and improve our services. This data is generally aggregated and anonymized.
2. How We Use Your Information
Your information is used solely for the following purposes:
- To provide, operate, and maintain our Services.
- To process transactions and send you billing information.
- To provide customer support and respond to your inquiries.
- To communicate with you about your account, service updates, and important notices.
- To monitor and analyze trends, usage, and activities in connection with our Services to improve their functionality and user experience.
- To detect, prevent, and address technical issues, fraud, and security vulnerabilities.
- To comply with legal obligations, enforce our policies, and protect our rights and the rights of our users.
3. Information Sharing and Disclosure
Host443 does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With Service Providers: We may share information with trusted third-party service providers who perform functions on our behalf, such as payment processing, customer support platforms, and data center operations. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Compliance and Law Enforcement: We may disclose your information if required to do so by law, in response to a valid subpoena, court order, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public. We are committed to transparency in such matters and will, where legally permissible, notify you of such requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
4. Data Security
We implement robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest where appropriate.
- Access controls and authentication mechanisms.
- Regular security audits and vulnerability assessments.
- Physical security measures at our data center facilities (24/7 monitoring, biometric access, etc.).
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When your account is terminated, we follow strict data deletion protocols, including secure wiping of dedicated drives as outlined in our Terms of Service.
6. Your Rights
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to our legal and contractual obligations.
- Objection/Restriction: You may have the right to object to or restrict certain processing of your personal information.
To exercise these rights, please contact us at info@host443.com.
7. Cookies and Tracking Technologies
We may use minimal cookies and similar tracking technologies to enhance your experience on our website, analyze trends, administer the website, and track users' movements around the website. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@host443.com
Mail: Mantidae LLC, 3172 N. Rainbow Blvd, Suite 1167, Las Vegas, NV